The main research objectives of this project were to investigate (i) what users of Voice Output Communication Aids (VOCAs) want from their devices, and (ii) to establish which factors contribute to the perceived success and dignity of use of these devices. In addition, it was hoped the study would establish some evidence around: supporting the development of a best practice guide for VOCA provision; establishing areas of need for future research and to support development of theory, practice and service provision.

The project was split into two stages - the first stage of the project involved interviewing communication aid users in South Yorkshire (n=18). The responses from the interviewees were then used as a basis for the second stage – a national questionnaire to professionals (n=68) and users (n=37).